Hi im so stuck, i found ten hearts and door wont open!!! and i still have one heart left that looks golden with red stone, i really dont what to do anymore, and im argentine so i dont get all that much lol PLEASE HELP

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@Helpstuck

Did you change the temperature to the right number at the oven? Only the temperature, you see at the door will give you the right pattern.
And what do you mean with "no "sparkle" anywhere else, just at the gingerbread house but I cant find anything???" There is a search scene sparkling, but no list for objects to find?

@Nikki
Which puzzle is it? In which room?
@galen

You will find the horn second search scene of the rose bush, left side of garden door.
At the top of the page, below the walkthrough you will find a list of all inventory items and where to find them

@cAT
What do you mean with, there is nothing inside? You clicked it and there is no searchlist? If there is one: You will have to look for all items, before you will get the heart.

Greetings, Kayleigh

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Can someone help me- I think I have another glitch. I got the code from the cash register, and put the code correctly in the machine, but it won't open. I have the fuse to put in it, but can't get it open...help!!??

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How do you get the lights all lit up so you can get the sun piece, I cannot get it.

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@kathy

#Start with the outer ring and turn it until all bulbs are connected with one of the lines on that ring. Do the same with the second, the third and the fourth (inner-most) rings. You may ignore in-between states when only some of the lights are glowing. The important thing is to have them all glowing after the last ring is in place.
#Wait a moment and then take the sun, which appears in the middle of the puzzle when completed.
#If it does not appear, click the circle in the middle again until complete again. It seems, that sometimes, there is a little glitch

@als74

*You have to give the code from the cash register.
*You can only change a number at the place the arrow is pointing to.
*Change the arrow's position with the green button.
*Change the number with the yellow button.
*After giving in all numbers, click the red button.
*The fuse box opens and you see that there is a fuse missing.

___
At the top of the comments, you will find a walkthrough, which may help you, if you discover another puzzle, you cannot solve.

So you do not have to wait to one of us

Greetings, Kayleigh

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I am not sure if I completely missed it, but I do not have any bug repellent in my inventory, nor do I see anywhere in the walkthrough where I missed it. This is the point where I came to a walkthrough because I couldn't figure out how to get past the cockroaches at the phone. Where do I get the repellent?

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Please help!!! I need to light all the lights for the phone powerbox in Return to Ravenhurst. I have gone through this many MANY times and cannot get all the lights lit so I can use the phone. Please help. Thanks so much!

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I've solved the game.. and it's really great. In fact, it seems that future MCF could hold their own with completely throwing out Hidden Object parts and proceeding in a pure Myst fashion... and I'd appreciate an option to play the game in "hardcore" mode where the game wouldn't blatantly serve me all the clues on the silver platter but let me do the thinking sometimes, but this is a minor nitpick.

However, there are glitches. One item didn't show up in my inventory (the one which allows tuning the furnace), so I had to use trial and error to solve a certain puzzle. Thankfully it was a puzzle which CAN be solved this way... if this happened on some other puzzles I guess it would be much more frustrating.

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baba44713 - to suggest that a game series that was built on hidden object gameplay could entirely omit the hidden objects, well, I simply disagree.

I *love* the quality of the hidden object gameplay in the MCF series, and a future MCF game without it would seem soulless and not true to itself.

Mystery Case Files: Return to Ravenhearst was designed to broaden the audience and appeal of the MCF hidden object franchise.
http://www.gamasutra.com/php-bin/news_index.php?story=21208

This was by far the BEST hidden object game I've ever played, and I hope that future installments of the series will be very similar in design to this one, including the hidden object parts.

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HeartMatters December 14, 2008 8:03 PM

Okay...so I've read people have had glitches with the twins video playing...I was one of the unfortunate. Yeah, after playing 7 hours on this game, I, too, had to start over. Ran through the game and got to the twins coffin and once again came upon the same problem. Have they fixed the glitch yet? I really don't wanna start over for a third time. I've let the game stay on to see if the video would ever play and it hasn't. This is really frustrating and makes me (sadly) not want to finish the game although I really love it.

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HeartMatters - sorry to hear about your troubles with the game. Please write to Big Fish customer support and tell them about your problem. That's the best way for them to be able to resolve the issue:
http://bigfishgames.custhelp.com/cgi-bin/bigfishgames.cfg/php/enduser/ask.php?p_sid=ds3STEij

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I know.. I just said that now the non-Hidden Object segments are getting so strong the actual Hidden Object segments feel like padding.. personally I would like the game even if they were excluded. Sure, the game length would be considerably shorter, but still, it would be a damn fine game.

Btw I finally remembered what this newest MCF reminds me off - it very strongly resembles "7th Guest", right down to the cheesy FMV cutscenes. Folks who like this new MCF could perhaps try to dig this old game up, even though running in WinXP or Vista could be a far tougher puzzle than anything actually contained in the game itself.

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I am stuck on the marble puzzle. Any help out there?

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@kristi
Did you have a look at the walkthrough, on top of the comments? In the spoiler "The left door" (you will find it inside the spoiler: The Secret within the Fireplace) you will find tips to open the door

Greetings, Kayleigh

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I entered victor on the typewriter, but the door didnt open???

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Does anyone know where I can find the matches? or how I get the bucket on the top of the well...I hit it with the stick but it just loosened it, I still can not get to it.

Any help will be appreciated :)
-Sharon

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@Courtney
Go back and make sure, that you have done everything else. Maybe you forgot some. A searchscene for example.
@Sharon

The matches are in the teddy bear, toystore cellar - but you first need a knife. Go back to the well in front of the manor.
For more hints please see the walkthrough above

Greetings, Kayleigh

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Froggiesbaby December 17, 2008 10:28 AM

HELP US Please we are at the Ancient fuse box and can not find the right numbers. SO Could you please help me and my 6 year old figure this out..... I have been stuck here on this one for 4 days.

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@Froggiesbaby

*You have to use the code, you found in the cash register.
*You can only change a number at the place the arrow is pointing to.
* Change the arrow's position with the green button.
*Change the number with the yellow button.
*After giving in all numbers, click the red button.
*The fuse box opens and you see that there is a fuse missing.

I hope, this is the right solution.
If not, you may tell me more, which fuse box you mean or have a look at the walkthrough above

Greetings, Kayleigh

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Any tips for the finale number puzzle? It's driving me crazy.

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antique1944 December 17, 2008 6:41 PM

I dialed all the phone numbers but the door did not open. Please help thanks

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@Guest
Have a look at the walkthrough spoiler. Sorry, I can't explain it better
@antique1944
All phone numbers????

There is only phonenumber, you have to dial. Its the one, you will find at the flowerposter in the back room of the ginger bread house.

And did you already fix the phone conection in the cellar of the toystore?

Greetings, Kayleigh

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@JIGuest,

The principle is you either "push" the number to the left or to the right. Since there is an odd number of spaces by making a full circle the number will "switch" position.

Start with 2 and try to put it beside 1. First try pushing to the left (by making it fit in the right circle and switching), and if you see you cannot put it right near the 1 then go to the right. You will be pleasantly surprised when it nicely falls into place. Now do the same for 3,4.. ad nauseam.

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I put all the hearts in too. But I put the gold heart in last. I hope i didn't mess everything up b/c the door will not open.

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I have a question re: the four card puzzle on the skull lock that makes the elevator go to the lower level.

I had to look at the walkthrough for this one, as I just could not get it. And, even after getting the correct numbers from the walkthrough, entering them, and finishing the game ... I still do not understand where two of these numbers came from.

Just because I'm obsessive that way, can someone please explain. The heart and the club were self-explanatory. However, I'm confused on the spade and diamond. The chalkboard in the school has a 3 listed with the diamond, yet you have to enter a six. And the walkthrough says there is a 5 with a spade on the side of the school. Where?? And is the spade on the buoy, with the list of numbers, irrelevant?

Thank you so much!

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David Hundley December 21, 2008 10:56 PM

I don't know about the rest of you, but the game quits working after I solve the puzzle in the fireplace. My screen goes black and I can't do anything. A voice says "please purchase the game," which I've already done, I'm playing the full version. I'm running Windows Vista Home. I'm hoping someone might know why I'm having this problem. Thanks

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To David Hundley:

I would suggest you try downloading the game again. You may have one with a bug.

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Shanna,
the 4 card:
the 006 came from adding the numbers in the 2 large triangles to get the number in the bottom small triangle-- for example for the 1st two triangles 7+4+6+2= 19 so to get 006, take the last small triangle: 15 and minus 3, 4, and 2 to get 6

As for the 005, i am just as confused as you.. and it is driving me crazy. Someone who knows, please help us

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how do i pass the telephone puzzle in the toystore ?

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re:painting at the to of the stairs..how do i put it on the wall?

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@Kansik

Did you already have a look at the walkthrough? There is a screenshot. The lights are numbered in the order you have to lit the lights

@andrea

Do you mean the painting in the beauty parlor? If yes, this might help you

Click the both heads at the staircase, till they look at each other.
At the wall on top of the stairs, a part of the wall will turn and you can see a painting with a missing part.
When you click it to get a closer look, you can see an angel with a x below in the right upper corner.
Click it, it will be copied into your book

If this is not what you mean, please give me a little more explaining, where exactly you are or have a look at the walkthrough on top :)

Greetings, Kayleigh

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Hi! This is a great game, and your site has helped me very much. I have a problem, however, and wonder if you can advise me. I have looked at the walkthrough and still am stumped. The trouble occurs in the general store. I got the four digit number from the cash register, but when I enter it in the fuse box, it does not open. I am sure I am doing it right, but nothing happens. I am guessing why there are no lights on in the school house. I ran into this problem earlier, so I removed and downloaded the game again, started a new player and the same thing happened. Any ideas? Thank you so much!

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Please help. I've put my money in the telscope, but when I click on the lens it's all blurred, tried to clean it but that doesn't work, does anyone have any ideas? Many thanks in advance

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Ok, I dont speak English but I am going to try. I dont have the knife so why can't I cut open the teddy bear to get the matches? I read that the knife is in the 3rd door but I can't get the letter R and here someone said that the toy store sparkles to get the letter R when you see the girls in the well. Please someone help me. Where can I get the knife or some other solution?

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Jo - there are three knobs on the side of the lense. You have to move them to focus. They have grooves that they slide in. Hope that helps!

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How the heck do you do the eye puzzle? I've wasted hours of my life clicking those darned switches!!

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I completed the game, including finding the hearts and the last puzzle, as per the spoiler I am now to wait for the grand finale, but NOTHING happens! The game goes to a new screen where I see charles in the chamber but that's it, seems as if the game is frozen since it just stays like that until I turn the computer off. I have repeated the final steps 5 times and still the same result. I would hate not to see the finale after so many hours of playing. any suggestions?

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jack8 - maybe you didn't complete the last puzzle correctly? I remember a similar feeling when I did that one, and thought... "what now?", only to realize I hadn't solved the puzzle correctly.

I hope that helps!

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I am at the electrical box, can anyone help?

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How do you get though whacka troll?
I got a 100 points but nothing happened.
Please help I'm going crazy. Thanks

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@Deborah c
You mean the lights for the telephone connection?
There is a screenshot in the walkthrough
Screenshot Fuse Box
@monk80

Did you also get the coin out of the trolls mouth on top of the game?

Greetings, Kayleigh

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@katie76
Which eyepuzzle? The one at the beginning, to open the kitchen door?
Maybe you may have a look at the walkthrough on top of the comments? Inside you will find help for all puzzles

Or you tell me, where exactly you are, please :)
Greetings, Kayleigh

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everydaydeco December 25, 2008 6:57 AM

I just lost my inventory! After aquiring the jeweled heart at Victor's house, my inventory was empty except for the jeweled heart. Help! Is there any way to get it back? If I play the game over to that point, won't it just happen again? Is there any way to save this game? So you could return to an earlier version?

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Can anyone help me? I have found all the hearts, and the golden one. Placed them all and nothing is happening. I can't move on to the final puzzle.What am I doing wrong?

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@everydaydeco
At this part of the game, there is only one more item left in the inventory, the damp cloth.
You might try to go back to the kitchen to see if the search scene is open again. Maybe the game realizes that you need it.

I never heard about someone losing the inventory, so this is the only thing that I can think of.

And about the saving. Maybe there is a save file you can copy and store in another folder in the gamefolder where you installed your game.

Greetings, Kayleigh

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Jay, Thanks for answering my question. I was able to complete the puzzle again and succeeded in watching the finale.
Now, I tried to go back to the game to do the easter egg riddle, but it takes me all the way back to the start. is this the only way? Do I have to play the game ALL over again?
is it worth it? Thanks.

[Edit: Personally, I found playing through the game a second time to be quite enjoyable, so for me it was time well spent. The Easter Egg itself is not. -Jay]

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Please someone HELP me. I can't get past the place where you place all ten hearts and the golden one also. The doors open but nothing happens after that. I have spent 7 hours on just trying to figure out if I have done something wrong, but I can't find anything anywhere in any place where I've missed anything.Please help me before my husband divorces me!!!!!

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Yep, it's the eye puzzle on the kitchen door at the begining of the game. I can get one eye to turn 'nice' but not the others. After a while the handles won't move anymore...is there a sequence you have to use on this one?

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Kathleen Morrow December 27, 2008 3:29 PM

I need help with the door in the garden with the skeleton. How do you pose him? I used a hint, but I still don't know what to do with him? Does anyone know?

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Kathleen - check your log book. The skeleton is in there showing you exactly how you need to pose him.

katie76 - no sequence, you just have to move each handle. I never had a problem with moving the ones in my game. Can't say I know what to suggest other than keep trying... they are just simple slider controls (click and drag).

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help.....i'm towards the end of the puzzle, but i never found the knife to sharpen or the letter "r". can someone tell me where to find them? thanx....

[Edit: The walkthrough above describes where all the items can be found. -Jay]

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Ripplemaker December 28, 2008 7:30 PM

I've gotten pretty far into the game, but I'm stuck on finding the toy store. Can someone tell me where to find it or how to get there?

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@Ripplemaker
The toystore (Toys for Brats) you will find as first house on the left side after you solved the puzzle for the left door.

Greetings, Kayleigh

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I found the game an excellent experience, but I do have a question. What's the deal with the gramophone puzzle? I solved it near the end of the game (searching for hearts) and all I got was music and what sounded like a backward recording, but there's no way to play the record backwards. Is it just there for ambience, or is there a significance to it that I missed?

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I am SO stuck on the whack a troll. I have gotten 120 points, but it won't let me go any further. Is there something else I need to do?

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@Mallomar
I was wondering also, what it might is needed for, but it seems its really just ambience
@Lori

Did you already get the coin out of the troll's mouth on the top?

Greetings, Kayleigh

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Ken Anderson December 31, 2008 7:17 PM

I cannot find the last Heart
Is the Gramaphone supposed to do anything?
Is the door past the Gramaphone supposed to open?
Help Please

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How do you get though whacka troll?
I got a 100 points but nothing happened.
Do you have to only hit the green ones or purple or both. No coin appeared.
Thank you

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In my humble opinion, the whack-a-troll game was the worst part Return to Ravenhearst.

After failing about 25 times, I simply chose the option to skip the puzzle, and then I received the coin.

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@Ken Anderson

Did you get the heart out of Emma's hand? Did you get the heart, that is behind the door right to the entrance of Victor's house?

Try to do go everywhere again. Maybe you just have overseen a location till now.

The locations of the 10 hearts are random, so nobody can tell you, where you're last heart is

Greetings, Kayleigh

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Hi,
I too have just finished the game and really enjoyed it. I had some of the same glitches you've all had, with the screen freezing and no video playing. I hit the "windows icon" key on my keyboard (to the left and right of my space bar, after the alt key) and I closed the window and the game and "restarted" the game. I closed out of the game and the window and then clicked on the desktop icon again. It worked for all of the video scenes. With the final scene it "made me" re-solve the final puzzle. I hope this helps some of you!

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PLEASE HELP.. I downloaded and played this game right through and then when I bought a new laptop I downloaded it again. I've got to the hall between the library and theatre. Solved all puzzles but now it won't let me back to previous scene. Any ideas?
Carol

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Hi....I am completely stuck on the telephone box...to get the phone working. I have tried several different ways to light all of the lights up but keep getting stuck in one area...please help! Thanks

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Ripplemaker January 3, 2009 7:00 PM

I've tried that Whack-a-Troll puzzle a dozen times and have been terribly unsuccessful. I've chosen to skip the puzzle at least 3 times, but I have never seen the coin in the Troll's mouth. How in the world can I get that elusive coin?

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Ripplemaker January 3, 2009 7:05 PM

Whack-a-Troll question.....

Never mind - aftery skipping the puzzle for the 4th time, I finally got the coin, and I'm on my way again.

Ripplemaker

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Anonymous January 3, 2009 7:14 PM

I have no idea how to open the window on the side of the house with the boards across it...HELP PLEASE!

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Anonymous January 3, 2009 7:23 PM

PLEASE HELP...I stuck and i'm not sure how to open the window by the treasure chest with wooden boards covering it!

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I am stuck at library cannot read some of the icons on books they are unreadable

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Anonymous January 4, 2009 4:48 PM

I need help with the phone connection...any suggestions??

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Anonymous January 4, 2009 7:44 PM

Phone connection...

Try going right across the bottom, up to the top and left across the top...make sure you get all the lights! I did this and it helped me... =]

Hope this helps.

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Ripplemaker January 4, 2009 8:40 PM

To J Guest regarding the boarded up window. You won't open the boarded up window. Proceed to the right to another window and use the brick to break it. Enter the house via the broken window.

hope this helps
Ripplemaker

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Ripplemaker January 4, 2009 8:42 PM

I'm stuck at the third (right) door. I've typed the name, but the door does not open. Have I missed something?

Ripplemaker

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Ripplemaker January 4, 2009 8:44 PM

Ripplemaker here.................again.

Ignore my question about the 3rd door. I didn't realize that ALL of the keys had to be placed back on the typewriter. I have the door open now.

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I am on the well in the very beginning and can't figure it out, any help? Also I get as far as the cliff, but cant get any further. Nothing sparkles or stands out. And finally, I can't figure out the moon sun game. I have both pieces in place. Now what?

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Moonie: sounds like you may need a walkthrough. :)

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Help - Stuck at the Teddy Bear, have the knife sharpened and have cicked the knife on the bear 3 times but nothing is happpening. What as I doing wrong?
Thanks

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Never mind I was trying the wrong teddy bear

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im stuck on the pot holder the temp is 400 and i put it there but still the door does not open all the red top donot turn red,also this is my secon time in game and still dont get the r key

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I feel like I'm missing something, there are supposed to be bugs on my phone so I can get use the bug repellant and access the phone puzzle but everytime i click on the phone i dont see any bugs, plus the gingerbread house keeps blinking but i've got everything from there. Please help i'm stuck!

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Countryside

The potholder does indeed let you change the oven, but what you get from the oven is only a visual representation of how to solve a door puzzle. That puzzle is next to the school house, where you have the door with seven holes in it. that's also where you get the right temperature to set the oven to. When you set the oven to that temperature, you will see some of the burners light up, and those are the holes in the door that you have to select to open it.

Diana

Gingerbread house.

The gingerbread house will always flash from the porch of the school house steps because it's just a way of letting you know you can get there. Besides, the way this game has you backtracking, just because you have gotten everything there upon your first visit doesn't mean you won't have to go back several more times.

Bugs on the phone.

The bugs are not, actually, on the phone, but downstairs in the basement where you have the teddy bear nailed to a wall, and the whack-a-troll game. The correct spot is off to the right on a fuse box looking thingy. when you click on it to get a close up, that's where you'll find all your bugs, and where you can use your insect repellant to make them go away.

Hope that helps folks.

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I am stuck where you watch the movie for the order of symbols in the library. the movie never played and the order given in the screen shot didnt work either. any suggestions on what to do would be nice :)

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I have tried the bendy guy like 15 times. I moved him just like the picture in the kitchen and nothing happens. HELP!!!

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@lindsey
I guess, the order of the screenshot does not work, because the movie did not started. There a more parts in this game, where something only works out, when another action was done before.

So the only tip I can give you, is, make sure, that you have done everything up to this point. The bad solution would be, that you are having a glitch and you have to play it all over :(

@jojo

Did you click the kitchen picture? Maybe this is needed to activate the puzzle. Do you see the picture in the book?

It seems, that some players had the issue, that the kitchen picture and the picture in the book are not excactly the same. For some the kitchen picture worked, for others the picture in the book

Greetings, Kayleigh

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I love this game but after a few times through the dialogue with the ghosts it gets a little annoying. Any way to skip them?

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I loved Ravenhearst, loved it! the only thing that I think could be improved is if it became a little more like Casebook, which is a kind of forensic hidden object game I played last year - in casebook you can move around the rooms, actually searching for evidence - I really liked that, and thought MCF could do something like that maybe?

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Sophie: Not that I'm aware of. Of course, you could do what I do now when I play the game: turn the volume all the way down and when you get to those dialogue parts just go to the bathroom or something...

???

Deliag: Who knows? You know, I think BFG took us all by surprise with this one. I know I wasn't expecting them to branch out so much from the previous titles in the series so I suppose at this point it's anyone's guess how they'll keep the MCF brand fresh in the next installment.

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Anonymous January 9, 2009 6:26 PM

please help im stuck on the phone connection

[Edit: There's a screenshot of the solution in the walkthrough. -Jay]

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Please help! I cant figure out how to light the room at the bottom of the well. Help!

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I'm stuck at Victor's library... I don't know the order of the books... can someone help?

[Edit: Please have a look a the walkthrough on top of the comments. You will find a screenshot there, Greetings, Kayleigh]

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Anonymous January 12, 2009 5:47 PM

I can't figure the phone link to light up the lights. Help.

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Help! Please! I've been playing this game for almost a week. I've even started over at the beginning of a new game. No matter what I do, I cannot find the "R" key for the typewriter. Or the KNIFE. I keep going back and forth from room to room. Nothing lights up anymore to indicate a hidden object room. It's like the game has come to an end with no further options for me.

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For the Skeleton Key game in the elevator the numbers DO make sense.
Heart: It is a sequence thing. From the beginning of the game you have 8,16,18,36,38,[heart],78. 8+8=16, 18+18=36, 38+38=76 Therefore 76 is the number the heart represents.
Spade: This one took me a little while and the walkthru info is incorrect. You Do use the numbers off of the buoy. Imagine them like a pyramid. 31 on top, 14,17 on the second row, and [spade],9,8 on the bottom. 14+17=31 (the number above). 9+8=17 therefore 5+9 would equal 14, so 5 is the number the spade respresents.
The Diamond and Club are similar. With the Diamond you add the 4 numbers in the big triangles to equal the number in the little triangles (6). With the Club you subtract the outside numbers to get the inside number of each triangle (300).

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with the books in Victors library you have to watch the movie. Behind victor is the row of books and you can make out the symbols Pretty well. I sat and watched it 2X which took a little while.

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You have to go back out and get a lighter. If I remember it is in the Brat Toyshop, in a search scene with all the dolls.

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@Linda

Did you loosen the bucket @ the bottom of the well with the stick? Once you do that you have to go back up and around and pull the bucket up. There is the knife. For the R key I found it in the room with all the dolls search scene(which I think is in the Brat Toy place) I went in and out of a lot of places to see if new searchs came up specially when I was needing to find something.

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@JIGuest

The lights ARE tricky. First you might want to try searching thru the spoilers on here I found one with a link that numbered out the lights on how to go. That was after I figured out how to go and it was different then the screen shot given. I went to the left first then down,up and around to the bottom connection then worked over to the connection on the right and then across the top over to the left. It took a couple times but if you can get around to the top you should be able to see it then.

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Skeleton Key game in the elevator the numbers DO make sense. Here is how:

Heart: It is a sequence thing. From the beginning of the game you have 8,16,18,36,38,[heart],78. 8+8=16, 18+18=36, 38+38=76 Therefore 76 is the number the heart represents.
Spade: This one took me a little while and the walkthru info is incorrect. You Do use the numbers off of the buoy. Imagine them like a pyramid. 31 on top, 14,17 on the second row, and [spade],9,8 on the bottom. 14+17=31 (the number above). 9+8=17 therefore 5+9 would equal 14, so 5 is the number the spade respresents.
The Diamond and Club are similar. With the Diamond you add the 4 numbers in the big triangles to equal the number in the little triangles (6). With the Club you subtract the outside numbers to get the inside number of each triangle (300).

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As you may have notice by my list of spoilers I have just finished the game. LOVE IT! I will check back over the next couple of days in case anyone needs help, while everything is still fresh in my mind hehe

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I am stuck on the side of the school house it looks like a picture of Queen Victoria and a woman it flips back and forth and has these round red checker thingys which I can't seem to solve. I can't seem to get any further with the telphone either. I dial phone numbers and then nothing

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HELP! I just looked at the inventory list and after many hours of gettiing no where, I noticed that you have to see a movie of the twins to be able to get the R key for the typewriter. It's a glitch in the game? Is there any other way to see and retrive this key other than to start the whole game over?

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